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If you would like further information about the position, please send your CV and covering letter to the postal address or [email protected] stating the Job Title and Location as the Subject of the email.
The System Support Specialist (SSS) role is an exciting and dynamic role, offering a unique view of the IDS business and customers. As the subject matter expert (SME) the SSS leads closure of escalations, and analysis of product health and service performance metrics, gaining valuable insight that he or she will use to propose and drive continuous improvement, sustaining, and new product development projects.