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Our global distribution network spans more than 100 countries for both our automated and manual products.

The quality and variety of IDS immunoassays, in a range of clinical fields and clinical and pre-clinical research, is what sets us apart.

IDS offer a great service and support to all our partners who work with IDS. Our Sales Support function is a unique team who offer daily support with orders, enquiries and shipments. A dedicated member of our team will support you from the initial quote all the way through to delivery of your order.

Our experts offer quick responses and resolutions to any queries and we provide many lines of communication for you to get in touch. Our team supports partners with full access to stock information, delivery times and supporting documents for shipments.

Key Contacts

For Sales Support team for our Distributor network is:

E: [email protected]
(This will connect you straight to our dedicated Team)

T: 0191 519 6155
(Direct number for Sales Support Team)

Join our network

Come and join the IDS distributor network, we welcome distributors from all countries and regions. From Day 1, we provide a top-class partnership, offering unique, high quality products with an unmatched service.

The IDS selection process ensures we only work with the best distributors. We will guide you through what is required to get you quickly set up with the some of the best products on the market. We pride ourselves with our personalised service and support to cater to each of our distributors’ needs.

Not only do you receive Sales support, profiling your market and working on correct product pricing, our Marketing team offers branding support with collateral to boost your promotional activities. The IDS Technical Support team can assist you with end user support, and we can also work with you for full country registration, providing legal and supporting documentation so you’re able to import products. Furthermore, IDS experts co-travel and visit end users to ensure efficient installation and maximum productivity with our products.

Need more information? Enquire now.


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