Project introduction

Dear valued customer,

As part of IDS’ commitment to ongoing improvement we would like to propose a change to the lot data handling for IDS reagents and controls. Prior to the change we would appreciate your feedback and would kindly ask you to participate in a very short survey (less than 3 minutes) including an introduction to the proposed change.

Project outline

In a move to reduce waste and improve the workflow we would like to move the documents and files contained on the CD in the packaging to an online ‘intelligent’ storage or ‘Customer Portal’.

These will be accessible from any internet connected computer or device. These files can then be transferred by USB to the IDS-iSYS computer where the information will be automatically transferred to the IDS-iSYS software. The only manual process will be to move files onto the USB.